- Any problems with orders must be reported to our return dept. by calling 203-377-5551 within 24 hours of receiving product.
- No returns accepted on any opened product.
- No returns accepted after 30 days of purchasing product.
- Any product/s that is received damaged and returned will not be refunded until product/s are returned to us.
- Any returns must include a return authorization number clearly marked on the outside of the package. Any orders received without this Return Authorization Number will be refused.
- Shipping charges incurred for any returned item is non-refundable.
- 25% restocking charge on any returned items in unopened and resaleable condition.
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